Privacy Policy

Holocaust Memorial Day Trust (HMDT) takes the privacy and security of your data extremely seriously. This policy explains when and why we collect personal data (that is, information by which an individual can be identified – such as name and address), how we use it, the conditions under which we may disclose it to others and how we keep it secure and explains our obligations and your rights under the General Data Protection Regulation and any subsequent UK legislation and regulations (collectively referred to as ‘Data Protections laws’). This policy has been put in place to protect your rights under the Data Protection laws, and it is important that you understand what we will do with your data and that you are happy with this.

References to the processing of information includes the collection, use, storage and protection of data.

HMDT is the ‘data controller’ for the purposes of this policy, and the policy extends to its staff, trustees, volunteers and others, including selected third parties, who may process data on our behalf from time to time. If at any time you would like to contact HMDT to discuss this policy in more detail please do so by writing to us, calling us or emailing us.

Telephone – 0207 785 7029

Email – [email protected]

Postal address – Holocaust Memorial Day Trust, PO BOX 61074, London, SE1P 5BX

HMDT is committed to ensuring that your privacy is protected. Any personal data collected by HMDT will only be processed in accordance with this privacy policy. We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

This policy is effective from 25 May 2018.

A. Why do we collect data?

Organisations are permitted to process data if they have a legal basis for doing so. HMDT processes data on the basis that:

  • Express and informed consent has been given by the person whose data is being processed; or
  • HMDT has a legitimate interest to process data; or
  • It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; or
  • There is a legal obligation on HMDT to process data.

Where HMDT is relying solely on consent as the basis for processing data, we are required to obtain your explicit consent. You can update or withdraw this consent at any time by notifying us by telephone, email or letter to the details listed above. This may affect the extent to which we are able to interact with you in future.

B. What data do we collect?

We collect the minimum data necessary for HMDT to pursue our stated charitable objectives, and by running events, keeping our members informed of our activities, marketing, and the effective running of HMDT through its staff, trustees and volunteers. Data collected and processed may include, but not be limited to:

  • Names and contact information such as telephone numbers, email and postal addresses
  • Such other information that is relevant and necessary for HMDT to carry out its activities, charitable purposes and legal obligations.

C. What we do with the data we process

HMDT uses the data collected to maintain accurate internal records of our engagement with supporters, volunteers, staff and others. These records facilitate our activities run in accordance with our charitable objectives, including raising awareness about our work through campaigns and events. Data may be processed and viewed by staff, trustees and volunteers in the course of HMDT’s activities (all of whom work in accordance with this privacy policy) and will be retained only for as long as is reasonable, please see part E on data retention. You, as the data subject, may update or withdraw your consent or request deletion of your data at any time by telephone, email or in writing, subject to any overriding legal requirement for its retention.

We will share your personal data with third parties where we are required to by law or regulation, where it is necessary in the provision of services, for administration purposes, or where we have another legitimate reason in doing so.

D. Your rights in relation to your personal data

At any time

  • You may request details of personal information which we hold about you.
  • You may choose to restrict the collection or use of your personal information, but this may inhibit or limit the way in which HMDT is able to interact with you.
  • You may, change your mind about what information we hold about you,
  • You may withdraw consent for us to hold any information about you if we continue to hold it at all, subject to any legal obligation on HMDT to retain data.
  • You may ask us to delete any record that we have of you
  • You may ask us to update your details. HMDT take seriously the need to hold accurate and up to date data. We will promptly correct any information found to be incorrect.

We will only share data with trusted third parties where necessary for us to communicate with you (such as mailing companies for postal communications or through email campaigns or newsletters), and only once we are satisfied that any such use of data will be in line with our privacy policy. We will not sell or share your personal information with any other charities, businesses or marketing companies without your explicit consent.

You can obtain further information about Data Protection and privacy laws by visiting the Information Commissioner’s website at:

E. Data retention

HMDT retain data for no longer than necessary.

  • If we have been unable to contact you for three or more consecutive mailings we will automatically remove your data from our system.
  • If we have not had contact with you or three years or more.

F. Security

HMDT are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process. Persons processing data on behalf of HMDT do so in accordance with this policy and on the basis that HMDT is satisfied that they can and will adhere to our high standards for data protection and security.

The transmission of information over the internet is inherently insecure. We cannot guarantee the security of data sent over the internet and you send it at your own risk. You are responsible for keeping the password you use for accessing our website (if applicable) confidential; we will not ask you for your password, except when you need it to log in to our website.

G. Web browsing and cookies

What are cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visited a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What cookies does the HMDT website use?

We use the following three categories of cookies on the HMDT website.

Necessary cookies:
Necessary cookies enable core functionality for the website and we do not use them to hold any personally identifiable information. The website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences.

Analytics cookies:
We keep an eye on the performance of the website to help us understand how well it is working and how we could improve it e.g. to see which resources have been downloaded most and which channels users visited our website from. For this we use Google Analytics to gather anonymous statistics.

Vimeo also sets cookies to collect statistics about videos it provides that you might watch on our site. They use your data to understand how their services are being used and how they can improve them (you can read more about how Vimeo use cookies here). We may also use the information collected through Vimeo’s cookies to improve our videos e.g. to see which of our videos are most popular.

Marketing cookies:
Google Analytics have set some cookies to collect information about your browsing device and behaviour. You can also watch videos on this site, delivered by YouTube, which sets cookies for marketing purposes. These cookies track your behaviour across websites and help to display ads that are relevant and engaging for you, and thereby more valuable for publishers and third party advertisers.

How to accept or decline cookies

You can choose to accept or decline cookies on the HMDT website using the cookie consent tool which appears when you enter the site. You can use the cookie consent tool to update your cookie preferences at any time, by clicking on the cog in the bottom left hand corner of the website.

By agreeing to our recommended settings, necessary and analytics cookies will be turned on and marketing cookies will be turned off. Alternatively, you can select whether to accept or decline each category of cookies using the toggles.

Necessary cookies are automatically turned on when you enter the site, as the website cannot function properly without them. They can only be disabled by changing your browser preferences, but this may prevent you from taking full advantage of the HMDT website. Analytics and marketing cookies will not be turned on unless you accept them using the cookie consent tool.

H. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

If you feel that we have not adhered to this policy, please call us on 0207 785 7029 or send an email to [email protected] and we will solve the problem promptly.

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